Contact

Let’s Talk About Your Digital Infrastructure

We don’t do high-pressure sales calls or rush to proposals after 15-minute conversations. Our consultation process involves understanding your business model, competitive position, and operational realities before recommending anything.

If you’re looking for quick quotes on commodity services, we’re probably not the right fit. If you want strategic partners who invest time understanding your business before proposing solutions—let’s talk.

We respond to every legitimate inquiry within one business day. Please provide enough context so we can prepare for a productive conversation.

Nature of Your Inquiry

What brings you to TMG today?

For New Service Inquiries

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What to expect after you reach out:

  1. Initial Response (Within 24 Hours) – We’ll acknowledge your inquiry and may ask clarifying questions to understand your situation better.
  2. Pre-Consultation Research – Before our call, we review your current digital presence, competitive landscape, and market position so we’re prepared for substantive conversation.
  3. Strategic Consultation – We discuss your business objectives, competitive challenges, and realistic opportunities. This isn’t a sales pitch—it’s strategic assessment.
  4. Honest Recommendations – We’ll tell you what makes sense for your situation, what doesn’t, and why. Sometimes that means recommending you don’t work with us or don’t invest in certain initiatives at all.

Call Us Directly

Central Florida / Lakeland Area:
863-225-2534

Illinois / Outside Florida:
813-358-8684

Best times to reach us:
Monday – Friday, 9:00 AM – 4:00 PM (Central Time)

Our Locations

Central Florida Operations | Lakeland, FL
Serving Lakeland, Winter Haven, Bartow, Auburndale, and throughout Polk County and Central Florida. Local consultation available.

Illinois Headquarters | Southern Illinois
Serving Southern Illinois and surrounding regions since 2017. Established presence with 250+ hosting clients and comprehensive digital infrastructure.

Before You Contact Us

We’re Probably a Good Fit If:

You’re a business leader or decision-maker who understands that digital infrastructure is an operational investment, not a marketing expense.

You’re looking for strategic partners, not vendors who execute orders without understanding your business context.

You value honest assessment over optimistic projections, even if that means hearing you shouldn’t invest in certain initiatives right now.

You’re willing to invest in proper solutions rather than looking for the cheapest option regardless of quality or strategic fit.

Your business has genuine competitive advantages worth promoting, not commodity services in saturated markets.

We’re Probably Not a Good Fit If:

You’re shopping primarily on price and looking for the lowest bid on commodity services.

You need something launched this week without time for proper strategy, planning, or quality engineering.

You want someone to just execute your specifications without strategic consultation or business context.

You’re collecting multiple proposals to play agencies against each other for the lowest price.

You’re looking for guaranteed results (“page 1 rankings,” “guaranteed leads,” etc.) rather than strategic probability and competitive reality.

What Happens Next

For General Inquiries

Simple questions get straightforward answers, usually within 24 hours. We don’t gatekeep basic information or force phone calls when email works fine.

For Service Consultations

We schedule 30-45 minute strategic conversations where we learn about your business, discuss your situation, and provide honest assessment of whether we’re the right fit. No high-pressure tactics, no artificial urgency.

For Technical Crises

If you’re dealing with emergency situations (lost domain access, compromised accounts, website disasters), call us directly. We triage urgency and respond accordingly—sometimes same-day for critical issues.

For Existing Clients

Current clients have direct access to our team via email, phone, and Slack. You don’t go through contact forms to reach us once we’re working together.

Common Questions Before Contacting

Do you offer free consultations?

We provide free initial conversations (30-45 minutes) to determine if we’re a potential fit. Strategic consultation that requires competitive analysis, technical audit, or detailed recommendations is a paid service because it has real value.

Can you give me a quote over email?

Not usually. Our pricing depends on specific requirements, competitive context, and strategic complexity. Template quotes for generic services don’t serve either of us well. We need conversation to provide accurate pricing.

Do you work with businesses outside Illinois and Florida?

Yes. While our physical presence is in Illinois and Florida, we work with clients nationally. Digital infrastructure doesn’t require geographic proximity, though local consultation is available in our core markets.

How quickly can you start?

For most projects, 1-2 weeks from agreement to project kickoff. Emergency technical crisis resolution can start within 24-48 hours. Rush projects that compromise quality aren’t something we take on.

How quickly can you start?

For most projects, 1-2 weeks from agreement to project kickoff. Emergency technical crisis resolution can start within 24-48 hours. Rush projects that compromise quality aren’t something we take on.

What size businesses do you work with?

Our client base ranges from established small businesses (5-20 employees) to mid-sized companies (50-200 employees). We work with new businesses and startups that have clear business plans and defined market strategies already in place. While we have extensive business experience, we’re digital infrastructure partners—we’re not here to develop your business plan or strategy from scratch.

Can we meet in person?

Absolutely. Initial consultations are available in-person in Southern Illinois and the Lakeland/Central Florida area, or via video conference for clients in other regions. For ongoing client relationships outside our core markets, we prioritize in-person meetings when it makes strategic sense—typically for major project milestones, quarterly strategy sessions, or complex technical implementations where face-to-face collaboration delivers better outcomes.

Ready to Start a Conversation?

Fill out the form above, call us directly, email or click the button below. We’ll respond promptly and honestly about whether we can help with your specific situation.

We’re not here to sell everyone. We’re here to provide strategic digital infrastructure for businesses where we can deliver genuine competitive advantage.

Privacy & Communication

We don’t sell, share, or spam your contact information. Ever. You’ll hear from us in direct response to your inquiry, and we don’t add you to marketing lists without explicit permission.

If we determine we’re not the right fit for your needs, we’ll tell you honestly and often recommend alternatives who might serve you better.